Security & Privacy

Data Handling

Polixai stores only the minimum metadata necessary to operate your workspace. Your connected data (GA4, Excel, CSV) is accessed only when generating analyses you request.

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Only authorized systems can access your workspace. Polixai does not use your data for model training.

Data Residency

Data is primarily stored in EU-based infrastructure. Some processing may occur outside the EEA depending on the services used (e.g., AI models, integrated APIs).

Subprocessors

We use a limited number of trusted subprocessors to deliver our services, including infrastructure, AI processing, analytics, and payments. These include OVHcloud, OpenAI, Vercel, Google, Snowflake, and Stripe. A current list is available upon request.

Local Deployments

Desktop/local versions store analyses directly on your device.